eLearning
GPS Foundations
Remixed segments from a course on GPS that I developed for a technical department.
Showcases strong, simple visual design and compelling narration.
Understanding Workplace Conflict
Collection of remixed segments from a course I designed for managers on conflict resolution.
An example of how text-based content can be made more engaging by including a few thoughtful interactions.
Customer Service Conversation
A short contact center conversation illustrating the importance of note-taking.
Engages learners through the use of a character who conveys relatable emotions in a familiar scenario for customer service professionals.
Infographics / Visual Text
Examples
Two examples of infographics I created.
A way of summarizing key ideas and communicating them quickly.