My Work


GPS Foundations

Remixed segments from a course on GPS that I developed for a technical department.

Showcases strong, simple visual design and compelling narration.

Understanding Workplace Conflict

Collection of remixed segments from a course I designed for managers on conflict resolution.

An example of how text-based content can be made more engaging by including a few thoughtful interactions.

Customer Service Conversation

A short contact center conversation illustrating the importance of note-taking.

Engages learners through the use of a character who conveys relatable emotions in a familiar scenario for customer service professionals.

Infographics / Visual Text


Two examples of infographics I created.

A way of summarizing key ideas and communicating them quickly.

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